What is a parallel import?
As defined in Wikipedia "A parallel import is a non-counterfeit product imported from another country without the permission of the intellectual property owner."
Translated into every-day speak, this means we buy 100% genuine, 100% legitimate products from suppliers overseas. The products are made for markets similar to New Zealand's, simply larger so they can offer better prices.
Does SupermarketSaver buy parallel imported products?
Yes we do, a large number of our products are bought from overseas. That's one of the main reasons our prices are lower than any you'll see in the stores.
Is parallel importing legal?
Parallel importing has been legal in New Zealand since 1998. Many of the larger stores in New Zealand buy from the same suppliers, we just cut out the middle man.
Can I trust the products?
All of our items are new and unused, they are 100% genuine, 100% legitimate products from suppliers overseas. They come with all the features and quality that you've come to expect from the same product in your local supermarket. Any variations are a result of the different markets, however all the products are made by the trusted brand.
How will I know which products have been parallel imported?
On the item page for each parallel imported item you will see this paragraph.
This product is parallel imported. Brand manufacturers may manufacture products internationally to varying specifications. Accordingly, some product variations may exist. All parallel imported products carry SupermarketSaver's guarantee. For any product queries relating to this Parallel Imported item, please email us at firstname.lastname@example.org.